THE EFFECT OF STRESS AS A MEDIATOR OF THE RELATIONSHIP BETWEEN ROLE CONFLICT AND BURNOUT (CASE STUDY: STUDENTS STUDY WHILE WORKING IN SUNGAI PENUH CITY)

Authors

  • Mhd. Hanif Zulhapiz Universitas Bung Hatta
  • Elfitra Azliyanti Universitas Bung Hatta

Keywords:

stress, role conflict, burnout

Abstract

This study aims to analyze the effect of stress as a mediating link between role conflict and burnout. The study was conducted using a population of students who study while working in the city of Sungai Penuh, Jambi province, with a sample of 70 people, collected using purposive sampling. The research results were processed using the SMART-PLS application using the Measurement Model Assessment (MMA), R Square, Q Square, Structural Model Assessment (SMA) procedures. The results of this study explain that role conflict has a positive effect on burnout, role conflict has a positive effect on stress, stress has a positive effect on burnout, and the influence of stress mediates the relationship between role conflict and burnout positively.

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Published

2022-08-04