“PERLINDUNGAN HUKUM TERHADAP NASABAH ASURANSI DARI KESALAHAN INFORMASI OLEH AGEN ASURANSI” (Studi Kasus Asuransi Jiwa Bersama Bumiputera 1912 Cabang Belakang Olo)

Abstract

According to the Consumer Protection Act in Article 4 numbers 3 regulates the consumer's right to correct, clear and honest information regarding the conditions of guarantee of goods and / or services. But in practice there are still business actors who pay less attention to the protection of their consumers. Problem formulation is (1) What is the legal relationship between insurance agents and insurance companies in marketing insurance service products? (2) What is the form of legal liability of an insurance company for misinformation of product information provided by an insurance agent? This type of research is empirical juridical. Data sources include primary data and secondary data. Data collection techniques are interviews and document study. Data were analyzed qualitatively. Conclusions of the results of the study (1) The legal relationship between insurance agents and insurance companies is only limited to partners, which are made with a contract system. (2) the form of liability of an insurance company that is to provide an explanation to customers about information on insurance products, as well as to confirm to customers that the guidelines for product information are still contained in the policy, because the policy has legal force.