PERLINDUNGAN HUKUM BAGI KONSUMEN AKIBAT BARANG TIDAK SESUAI DENGAN YANG DIIKLANKAN DALAM SISTEM JUAL BELI ONLINE

Authors

  • Firhan Firhan

Keywords:

Keywords: Consumer Protection, Agreement, Online Buying and Selling

Abstract

Currently, information technology has developed by changing people's habits in buying and selling transactions. Formulation of the problem, 1) How is the validity of the online buying and selling agreement according to Article 1320 of the Civil Code, 2) What is the form of legal protection for consumers due to goods not in accordance with what is advertised in the online buying and selling system. The author uses normative legal research methods. The results show, 1) The online sale and purchase agreement continues to use the provisions of Article 1313 of the Civil Code for the principal of its regulation, and the legal terms of this online sale and purchase agreement continue to use the provisions of Article 1320 of the Civil Code, 2) In order for consumers to defend their rights, the form of legal protection for consumers Online transactions can be given legal certainty that exists in the law that regulates online transactions, namely Law Number 19 of 2016 concerning Electronic Information and Transactions (ITE) in conjunction with Law Number 8 of 1999 concerning Consumer Protection. Buying and selling online is basically the same as buying and selling in general, online buying and selling contracts have the same position as conventional buying and selling contracts. Through electronic contracts, consumers can sue business actors in the event of a dispute over the electronic transaction.

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Published

2020-10-26