PERLINDUNGAN HUKUM TERHADAP DRIVER GRAB ATAS TINDAKAN KONSUMEN YANG MEMBATALKAN ORDERAN GRABFOOD ( STUDI KANTOR GRAB PADANG )

Authors

  • Fadhika Nabila Syardin Bung Hatta University
  • Yofiza Media Bung Hatta University

Keywords:

Legal Protection, Driver, Grab, GrabFood.

Abstract

Grab is an online transportation company from Malaysia in 2011. Cancellation of grabfood orders by consumers causes driver losses, because it has violated consumer obligations in Law No. 8 of 1999 concerning Consumer Protection. Problem formulation: 1) What is the legal protection of Grab Padang Office against Grab Drivers for the actions of consumers who cancel GrabFood orders? 2) How to compensate the Grab Padang Office against the driver for the consumer's action to cancel the GrabFood order. Type of research: sociological juridical. Data collection techniques: interviews and document studies. Research results: 1) Legal protection of Grab Padang Office for cancellation of consumer grabfood orders harms drivers with reimbursement or reimbursement. 2) Reimbursement from Grab Padang Office against drivers i.e. Reimbursement or reimbursement directly into the cash wallet if the driver requirements are complete.

References

Buku

Ahmad Wardi Muslich, 2013, Fiqh Muamalat, Amzah,Jakarta

Undang-Undang

Undang-Undang Republik Indonesia Nomor 8 Tahun 1999 Tentang Perlindungan Konsumen.

Undang-Undang Republik Indonesia Nomor 22 Tahun 2009 Tentang Lalu Lintas dan Angkutan Jalan

Sumber Lain

Grab ( Perusahaan), 2018, https://id.m.wikipedia.org/wiki/Grab_(aplikasi)

Putu Ari Sagita,”Keabsahan Jasa Pengangkutan Ojek Online Di Indonesia” Program Kekhususan Hukum Bisnis Fakultas Hukum Universitas Udayana, Bali.

Downloads

Published

2022-03-13