KEKUATAN HUKUM PUTUSAN BADAN PENYELESAIAN SENGKETA KONSUMEN DI KOTA PADANG

Abstract

ABSTRACT BPSK of Padang was founded on the Presidential Decree No. 18 in 2005, it has accomplished many disputes by issuing decision. Legal force of decision is final and binding, however the parties may object to a BPSK’s decision within 14 days after the decision has been accepted. Problems, 1) How is the implementation of consumer dispute completion in BPSK Padang? 2) How is the legal force of Consumer Dispute Resolution Body of Padang? This study is sociological juridical. The source are primary and secondary data. Data collection techniques were interviews and literature study. The data analysis used is qualitative analysis. The result are, 1) The form of the implementations of consumer’s dispute completion in Padang is carried out through the courts where civil lawsuits must be submitted to the District Court and outside the court through BPSK in the form of conciliation, mediation, and arbitration, determined by the parties. 2) The legal force of BPSK of Padang decision is final and binding. Regarding its decision, parties can submit objection within 14 days after the BPSK decision is received. BPSK decisions in the form conciliation and mediation cannot be objected, only BPSK’s arbitration decision can be appealed to the District Court.