PERLINDUNGAN HUKUM BAGI KONSUMEN TERHADAP PENCANTUMAN KLAUSULA BAKU DALAM PERJANJIAN JUAL BELI MELALUI PT. ADIRA DINAMIKA MULTI FINANCE DI KOTA PADANG

Abstract

In act of consumer protection, consumer is everyone user goods and or services in society,whether for individual, family, another peopnle or living things and not for sale, however it is frequently being an object of business activtivities to get benefit as big as possible by the businessmen, one of them is with establishment agreement that contained standard clause or  also called as standard contract. Therefore, the writer take some problems as follows, How is the implementation of legal protection to the consumer towards financing institutions that entered leasing to the consumer?. What is the action of financing institution to the consumer?. And How is the  decision of the consumer dispute resolution body in consumer dispute against standard clause?. The research can be concluded, the inclusion of standard clause which is conducted by leasing in transaction which contradict against act of consumer protection and nulled by law, then the withdrawal towards Bapak Burhan Muljianto’s car was not legal and contradict towards legislation. Leasing Company did withdrawal the car roughly.The sanctions in article 62 verse (1) act of consumer protection, however the consumer’s dispute which is conducted at BPSK as mentioned is impartially and not too look into the sanctions which has included in consumer protection act.

Keyword : Consumer, standard clause, transaction, leasing.