PERLINDUNGAN HUKUM TERHADAP KONSUMEN AKIBAT KELALAIAN PENGIRIMAN BARANG OLEH PT.POS INDONESIA (PERSERO) KANTOR PEMERIKSA (KPRK) PADANG

Abstract

Abstract

 Many cases of consuments disadvantages user service of PT. Pos Indonesia (Persero). Knowing with the loosing or demage of delivery that caused disadvantages on consument. The purpose of this research was to find out the effort of PT.Pos Indonesia (Persero) KPRK Padang in giving to save the law for consument and responsibility of PT.Pos Indonesia (Persero) KPRK Padang for loosing of delivery. The method of this research was yuridis sosiologis. The data used in primary data that was gotten by document study, the data analysis was done the effort of saving the law and focus on the rule of constitusion number of 30,2009^th about post were savety secret, security, and savety of delivery. The responsibility of PT.Pos Indonesia (Persero) KPRK Padang in giving the compensation based on the business standart compensation was ini the demage condition was 5 times shipping cost was 50% x shipping cost, loosing was 10 times, late of shipping cost was 50% x shipping cost. The compensation of bail in this condition was dissappear was 100% x value of bail 10 times of shipping cost, 50% of demage x value of bail + 5 x shipping cost, 1,5 of the late x shipping cost.

Keywords :   Saving of the law, delivery service, consument.