WARDHANI, A. R.; SULISTIARINI, E. B.; EFENDI, A. PENGARUH IMPLEMENTASI PROGRAM TOTAL QUALITY MANAGEMENT TERHADAP KINERJA PEGAWAI PADA PLTA SIMAN. Jurnal Teknik Industri Universitas Bung Hatta, [S. l.], v. 2, n. 1, p. 73–82, 2014. Disponível em: https://ejurnal.bunghatta.ac.id/index.php/JTI-UBH/article/view/3395. Acesso em: 2 nov. 2025.