Wardhani, A. R., E. B. Sulistiarini, and A. Efendi. “PENGARUH IMPLEMENTASI PROGRAM TOTAL QUALITY MANAGEMENT TERHADAP KINERJA PEGAWAI PADA PLTA SIMAN”. Jurnal Teknik Industri Universitas Bung Hatta, vol. 2, no. 1, June 2014, pp. 73 -82, https://ejurnal.bunghatta.ac.id/index.php/JTI-UBH/article/view/3395.