PENGARUH PERSEPSI RISIKO, PERSEPSI KEMUDAHAN DAN FITUR LAYANAN TERHADAP MINAT BELI DENGAN MENGGUNAKAN SHOPEEPAY DI KOTA PADANG

Authors

  • Dhiya Ulhaq Universitas Bung Hatta
  • Sefnedi Universitas Bung Hatta

Keywords:

Perception of Risk, Perception of Easiness, Service Features, Purchase Intention

Abstract

This study aims to determine and analyze the effect of perceived of risk, perceived of easiness and service features on purchase intention using ShopeePay in Padang City. The sample used is 80 respondents. The sampling technique is purposive sampling. The data is processed using SPSS 20. The type of data in this study is quantitative data. The data source is primary data. The results of this study indicate that the perception of risk has a negative effect on purchase intention using ShopeePay in Padang City, the perception of easiness has a positive effect on purchase intention using ShopeePay in Padang City and service features have a positive effect on purchase intention using ShopeePay in Padang City.

References

Kotler, & Keller. (2016).

Marketing Management. 15th

Edition, Pearson Education,Inc

Tjiptono, F. (2001). Strategi

Pemasaran. Edisi 1. Yogyakarta:

Andi Offset

Andrews, L., & Boyle, M. V.

(2008). Consumers’ accounts of

perceived risk online and the

influence of communication

sources. Qualitative Market

Research, 11(1), 59–75.

Rodiah, S., & Melati, I. (2020).

Pengaruh kemudahan pengguna,

Kemanfaatan, Risiko dan

Kepercayaan terhadap Minat

Menggunakan E-wallet pada

Generasi Milenial Kota

Semarang. Journal of Economic

Education and Entrepreneurship,

(2), 66–80.

Hadiyati, P., & Damayanti, N.

(2018). The Impact Of Usefulness

Perception, Easiness Perception,

Trust And Security On Interest To

Use Flazz Bca Electronic Money.

International Journal of

Advanced Research, 11, 798–804.

Ramli, M. M. Y., Hariani, S.,

Hamzah, A. P., & Usman, F.

(2020). The Implication Of

Features And Trust That Influence

The Intention To Use The Digital

Payment Application. South East

Asia Journal of Contemporary

Business, Economics and Law,

(1), 105–113.

Downloads

Published

2021-08-20