DETERMINAN DAN KONSEKUENSI PERILAKU KEWARGANEGARAAN ORGANISASI PADA PUSKESMAS RAWAT INAP DI KABUPATEN PESISIR SELATAN

Authors

  • Amri Amri Universitas Bung Hatta
  • Zaitul Zaitul Universitas Bung Hatta
  • Akmal Akmal Universitas Bung Hatta

Abstract

The study aims to analyze the relationship leader reward behavior, organizational justice, employee morale, organizational citizenship behavior and employee performance, and the influence of organizational citizenship behavior on employee performance. leader's rewarding behavior on organizational citizenship behavior with organizational justice and employee morale as moderating variables and the influence of leader's reward behavior on employee performance with organizational citizenship behavior as moderating variables. This research was conducted in 12 inpatient health centers in Pesisir Selatan Regency, with a sample of 125 employees. The statistical test tool used in this study was the Structural Equation Modeling (SEM) Partial Least Square (PLS) method. The results of this study indicate that leader reward behavior has a negative effect on organizational citizenship behavior, leader reward behavior positively affects organizational justice, employee morale and employee performance, organizational justice negatively affects organizational citizenship behavior, employee morale has a positive effect on organizational citizenship behavior, citizenship behavior organization has a negative effect on employee performance, organizational justice has a positive effect on moderating the relationship between leader reward behavior and organizational citizenship behavior, employee morale has a negative effect on moderating the relationship between leader reward behavior and organizational citizenship behavior and organizational citizenship behavior negatively affects the relationship between reward behavior leaders with employee performance. .Keywords: Employee performance, leader reward behavior, organizational justice, employee morale and organizational citizenship behavior.

References

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Organ, D. W. (1990). The motivational base of organizational citizenship behaviour. Research in Organizational Behaviour, 12, 43 – 72.

Pradhan and Jena (2016), Employee Performance at Workplace: Conceptual Model and Empirical Validation. K.J. Somaiya Institute of Management Studies. 4-8.

Published

2021-09-01