PENERAPAN PERATURAN WALIKOTA PADANG NOMOR 21 TAHUN 2013 TENTANG ANGKUTAN MASSAL TRANS PADANG DALAM MENETAPKAN STANDAR PELAYANAN MINIMAL

Abstract

TRANS Padang is a mass transportation modes that can help community activities Padang city, practical and modern in its execution based on standard service Dishubkominfo the minimial Number 21 Perwako set year 2013. Formulation of the problem: 1). How the implementation of the minimum service standard mass transit Department of transportation Trans Padang, communications and Informatics based on the regulations of the city of Padang Padang Mayor Number 21, 2013 2). What obstacles faced Department of transport, communications and Informatics in carrying out minimum service standard based on rules of the Mayor of Padang Number 21 by 2013, 3). what efforts overcoming obstacles in the implementation of minimum service standard mass transit. Research methods the writer use in the writing of this thesis is the sociological legal research i.e. research conducted directly into the field by means of the study documents, observation and interviews to obtain primary data, the data collected in the analysis with qualitative analysis. The result of the research results is 1). Dishubkominfo has been carrying out minimum service standard in accordance with Perwako Number 21 years 2013 and Dishubkominfo adds tools for payment rates using string Debit card from your Bank BRI card type BRIZZI., 2). Obstacles faced such as human resources, equipment/facilities support tasks, the unavailability of special lanes for Trans field, limitations of the number of fleet, 3). Efforts to overcome the constraints of training namely soft skill to HUMAN RESOURCES in the environment field, the addition of Trans UPT equipment/facilities supporting work on the UPT Trans field, the addition of a special line for Trans field, the addition of a number of Trans fleet field.

Keywords: Application Of Padang, Trans, Minimum Service Standard